staff was very helpful and considerate . from beginning to end these guys at palm springs ford were outstanding.. and i love my new ford escape

Thank you Juan Baez for your exceptional service! My experience was very pleasant, quick and easy!

Greg Hartshorne was very friendly and professional. The negations were collaborative with good follow-up

Always friendly and efficient. Sales and service are top notch. I have bought three Lincolns there and have been satisfied with the experience.

Great experience, great customer service, friendly staff, accommodating. Honest service. Speedy process. I would recommend purchasing from this dealer

Review for Ford Palm Springs Service Department Generally speaking, the service personnel at Ford Palm Springs have always been friendly, professional, respectful, and helpful. However, my recent experience with a warranty repair on my 2022 Ford Maverick’s transmission left me disappointed. After a little over a week, the paperwork for a courtesy vehicle was being finalized, and a Ford Bronco was brought out for me to use. I thought this was a very nice gesture. However, as the process was being completed, the Bronco was suddenly pulled away and replaced with a Ford Escape. The staff member informed me that the Service Manager had switched the vehicles. This unexpected change made me feel devalued and, unfortunately, discriminated against due to my race. I chose not to file a formal complaint at the time because I feared potential retaliation and desperately needed the courtesy vehicle. When my vehicle was returned about a week later, it had a strong smell of transmission fluid. I mentioned this to the person who delivered my car, and they confirmed they smelled it too. Unfortunately, the odor has persisted despite leaving the windows open for several days. As a rideshare driver, this issue has prevented me from working, as I know passengers would likely leave complaints that could harm my rating—something I've seen happen to others with severe consequences. I hope Ford Corporation can address these two concerns: the treatment during the courtesy vehicle process and the unresolved odor in my vehicle after the transmission repair. I truly appreciate Ford’s commitment to customer service and look forward to a resolution.

Absolutely phenomenal service I have never bought a car locally in valley just because I’ve never felt comfortable or gotten the service and I feel demands to have such a large purchase not here at Palm Springs motors. They took care of me made me feel comfortable. Walk me through the whole Vehicle Leasing process answered all my questions once I was done there. I’ve never felt so happy to get into a new vehicle phenomenal service phenomenal dealership.

The Sailles person John was a first class representative of the dealership and worked with us to get the deal we were hopping for.

Cody D was amazing in helping us purchase a vehicle without being on site at the dealership. Cody's entire team and the dealership made the experience the best I've had when purchasing vehicle. They were very efficient, fast, and transparent and knowledgeable. Thank you!!

Local Ford dealership. Easy to work with on vehicle purchases. Carlos in sales was excellent.

Ok , just went to drop off my sister's car Very courteous

Rick Freeze, Mike Beatty, and John Bruno did a great job taking care of us with our Lincoln Navigator L. Thank you.

The salesperson was personable and knowledgeable. He knew his cars. We bought an EV which was new to us but he walked us through the process. Our salesperson was available after the sale. We never felt abandoned. We are enjoying our new Mach E and car is a dream.

I went in to look at a car with no intention to buy and was still treated like a high end customer. They're here to help you, not sell you.

It was the first time buying a new car without my husband. I didn’t feel pressured. Everyone was kind. A deal was struck. I’m loving my new Corsair. It was cleaned up and full of gas and electric charge. Thanks guys

First time into this dealership and not my last one. The team was very helpful. Joseph Thomas took me on a test drive. It was nice to see someone actually looking to service you before selling and talking all my needs into consideration. When shopping for a new car contact Joseph.

Great business and great people. I visited this located for the first time and was paired with DaShon. He was super helpful from the beginning to end. There was a price discrepancy, and Ford honored the lower price, which I was surprised by. Top notch work quality, top notch friendly staff. You've made a lifelong customer out of me. Thank you for reminding me that car service can be painless and pleasant!

Thank you to Stefanie McCoy for suggesting I come down! I only went to test drives a few and see what my options were and ended up coming home with a brand new vehicle!

Great service department! Marlena was awesome to deal with very understanding of my concerns. Fast service with a smile. Thank you!

I am giving Palm Springs Ford four stars for their service. I took my car there for a recall issue and they took care of it. The only reason why they get four stars instead of five is because they were super busy and I had to wait a while just to check in and I did have an appointment. Shout out to Mr. Duarte. He did an excellent job making sure my car got serviced and washed in a reasonable amount of time. Thank you.

PALM SPRINGS LINCOLN servuce department was great. Aaron provided us with excellent customer service above & beyond our expectations.

Great service department

The sales person was really nice and friendly. But there banks are not the greatest when it comes to financial deals. But other then that great inventory and great customer service

Being new to not only the US, but to Palm Springs I was in a less than favourable position to purchase a car. I was upfront with my limitations and Jose still went above and beyond to help me out. He took the time to wander the lot with me and show me every possible option they had. His care and service was genuine and even went so far as to follow up and ensure we were taken care of. TOP NOTCH!

Outstanding Service! My 2016 Ford Edge needed the 100,000 mile service. Adrian M. was my service advisor. He was attentive, transparent and kept me informed all through the process. From drop off, (complementary shuttle both ways) to pick up the experience was a perfect . Pricing was very fair. Job was done by the promised time. Well done Palm Springs Motors!