Ask for Jesus in service, best customer service

I have bought cars from various Honda dealerships, Jaguar dealerships and Volvo dealerships and this was HANDS DOWN the best experience I have ever had buying a car. I was not talked down to. No one deferred to my boyfriend for answers. I was not condescended to or negged into paying a higher price. Allen truly felt like he was on OUR SIDE trying to get us the best deal that would work for us to get our truck. We got an incredible deal that worked for us and our perfect vehicle. We could not have been happier or more blown away by the whole process. I'd give them 1,000 stars if Google allowed it.

I have bought cars from various Honda dealerships, Jaguar dealerships and Volvo dealerships and this was HANDS DOWN the best experience I have ever had buying a car. I was not talked down to. No one deferred to my boyfriend for answers. I was not condescended to or negged into paying a higher price. Allen truly felt like he was on OUR SIDE trying to get us the best deal that would work for us to get our truck. We got an incredible deal that worked for us and our perfect vehicle. We could not have been happier or more blown away by the whole process. I'd give them 1,000 stars if Google allowed it.

Outstanding staff and beautiful truck

Your service technician, Ronnie was exceptional in helping me on a day when only your quick lube lane was open. He went beyond on what I was expecting.

Customer service was the best. Marlena is amazing. I needed to be at work at 8am but the shuttle begins at 8am. So Marlena set me up with an Uber. Because of that I was at work at exactly 7:50am. Thank you Marlena.

We just purchased a new Ford Bronco from Palm Springs Ford dealership. The salesmen we worked with, Alex Alvarez and Roy Hoffman were great! Very professional; no pressure. The whole buying process was smooth and easy. I would absolutely buy another car from this dealership - highly recommend!

Work was completed satisfactorily.

I would just like to thank Luis McDonald for being so knowledgeable and so professional. He was able to go over every feature on the Mach-E and was very thorough. Thank you, From Gina Sotolongo.

Good customer service working with us to keep our vehicles properly maintained. Would go back there again and recommend others for the service department!

Nick and Wally in the service department at Mazda have been so helpful every time I've gone in. They always have been great at guiding me into what I need to do for my car right away, what I can wait on, etc. Thanks for your expertise and patient guidance.

I recently purchased a Bronco from Palm Springs Ford and the entire process was quick and seamless. Joey help me out throughout the entire process, from first placing my reservation on the car to eventually picking it up, and he was very pleasant to work with. I highly recommend this dealership to anybody looking for a new car.

The staff at Palm Springs Lincoln Ford are great to work with. Rick Freeze, the sales person who worked with me, verified that the car I was interested in was on-site. He answered all of my questions worked and was very forthcoming with regards to pricing and options. Most of the discussions were via phone. All that was required was to test drive Lincoln Corsair PHEV and sign paperwork. For me, this was as easy as it gets...only two and half hours at the dealer. Inspect, test drive, training on the Corsair features, paperwork signing, and drive home. I recommend this dealer for your next Lincoln or Ford as they have both on site.

I've used PS Ford for standard maintenance and recalls several times and have been very satisfied each time. But lately my truck's been showing system faults that I couldn't correct. I made an appointment at PS Ford with Ronnie and brought the truck in. Ronnie suggested several possible causes and then identified two recalls that I was unaware of and promised to get back to me by a certain date after the mechanics identified the problem. Sure enough, Ronnie called me on the designated date with the news that the problem had been identified and solved. The recalls were also addressed, and all the work was under warrantee! The techs did all the heavy lifting, but Ronnie was the point man! Communication was timely, accurate and pleasant... thanks for your assistance, Ronnie!

5 START SERVICE FROM THE SERVICE DEPARTMENT AND SERVICE ADVISOR DANIEL

Great customer service

I was very satisfied with the superb customer service at Quick Lane. I received excellent service and info from Josue regarding my car. He is definitely an asset to your company and gives a personalized response to my questions regarding my car. I feel that Josué and his staff give better and faster service than the other ford dealership off of highway 10.

Great friendly service

outstanding professional service for the past 12 years

I'm new to the area, first time at this dealership. I brought my car in for an oil change. They said there was a recall that I didn't know about, and they handled that while I was there. Very professional and nice. Didn't try to sell me anything unneccessary. Service didn't take long, waiting room was clean and comfortable. 100% satisfied, will be taking my car there from now on.

Im 46 year old bin to many dealers in my life and i think found the one that I felt like i was in charge and i felt like i got a good deal and if you go there you will feel a good vibe and wont be disappointed

We had a punctured tire, thinking it was a quick repair. Rafael inspected the location of the hole and showed that it couldn't be reliably patched. he also pointed out the date of manufacture (2016) and treadwear, recommending replacement. His quote ended up being $400 less than two major chains. He ordered the tires and had them replaced in just a couple of hours. Great service! thank you!

The staff is very friendly and knowledgeable. The team gets my vehicle service done very fast. I don't know everything I could say but everything positive about Palm Springs Motors.

EXCELLENT!!

This was the first service at Palm springs Ford for my F-150 Harley-Davidson edition that is 15 years old. Having had service at another dealership closer to my home in La Quinta Palm springs Ford was hands above that dealership. The serviceman was courteous knowledgeable and helpful. Further because I live in La Quinta they offered a shuttle to return me home and pick me up to get my vehicle when it was ready. I plan on continuing my services for this vehicle at Palm springs Ford and wouldn't consider any other dealership at this point. Thank you for making this an easy and pleasant experience.